Watching That is a cloud based platform that helps you monitor, analyse, troubleshoot and optimise your streaming data. Whether you’re a content producer, product analyst, revenue ops professional, executive or technical expert Watching That will provide you with the real time insights you need to know to grow your streaming business while, at the same time, automatically ensuring everything is performing at peak levels.

Why Use Watching That ?

Use cases for deploying Watching That centre around 3 core pillars:

• Protecting Revenue: uptime is money so minimising downtime and/or interruptions to your services is paramount. Watching That has an advanced toolset for automatically detecting anomalies in real time and for determining root cause effortlessly.
  
  

• Growing Revenue: making money is the #1 job for every business. To do this you need deep understanding of how your customers behave, the trends in your market and where you can create efficiencies in your operations. This understanding comes from insights inferred from the analysis of the data available to you from your technology stack. Watching That connects all the dots to that deliver you actionable and impact insights that keep your competitive edge uber sharp without the need to invest in highly skilled and costly human resources.
  
  

• Freeing Resources: it simply isn’t humanly possible to be at the centre of operational workflows anymore. Operators need to become Supervisors and partner with smart technology to reach the next level of scale. Watching That offers a full suite of services and features that unburden human operators from their central operational roles thereby unlocking more scale with lower costs and effort.

Who This Guide Is For

New Users: You’ve been added to the platform by your Watching That administrator. This guide will help you quickly familiarise yourself with the basic features and concepts.

Advanced Users: You’ve been leveraging Watching That for some time. You’ll want to head over to the Technical Section or Core Guides to get deeper understanding of all aspects of this platform that will take you to the next level.

What’s Next ?

Use the sidebar to the left to navigate through to the Getting Started section. By the end of which you’ll be comfortable logging in, navigating the platform, viewing data, preforming simple analysis and setting up a simple monitor that sends alerts straight to your inbox. Then feel free to move onto the other sections that provide detailed guidance on all of our features.